DESCRIPTION: Best pie on the west side! Nice, capable delivery drivers.
DATE: 2003-12-17
FOODRATING : 8
SERVICERATING : 8
OVERALLRATING : 6

Very Poor Customer Service
DESCRIPTION: I love the taste of Pizza Shack Pizza but, the woman who always answers the phone there is very rude. This not only happened once but it happened 3 times. I usually order in the evening and explained to her that it was very hard to get on the premises of my apartment complex. I asked her to please have the driver call me before he leaves so I can meet him. Well I never got a call and never got the pizza. That happened twice. Today I called and the same person was so rude when I called her to get the total price of my order. She never asked me what was my address and got very rude and said "did you give me an address". I told her of course I did how would you know how to deliver my pizza. She was so awful that I will never call again and will let all my family and friends to spread the word about the customer service being so poor. I rate this a -10.
DATE: 2003-07-01
FOODRATING : 10
SERVICERATING : 2
AMBIANCERATING : 4
OVERALLRATING : 2

Awful
DESCRIPTION: I called to check on my order after it took a very long time. They told me that they tried to call me and had returned my pizza. I am furious. They suck at customer service and I will never order from them again.
DATE: 2004-01-17
FOODRATING : 2
SERVICERATING : 2
AMBIANCERATING : 2
OVERALLRATING : 2
RECOMMENDED DISHES : none - not worth the hassle

Best pizza in the cities!
DESCRIPTION: Try their Polish sausage and Polish pizza, the best you will ever have. Yes, for a while they had some poor customer service, but I have noticed great improvment in the past several months.
DATE: 2004-12-03
FOODRATING : 10
SERVICERATING : 6
OVERALLRATING : 8
RECOMMENDED DISHES : Polish sausage and sausage pizza

BEST PIZZA IN MN
DESCRIPTION: Quit all your whining, every business has its bad moments, if everyone made comments on the good like they do about the bad, I'm POSITIVE they'd be outnumbered 100-1. Pizza Shack is the best Pizza in MN and always has been. If you knew what it was like working on Lake St, maybe you'd undertsand what the lady answering the phone has to deal with, and not expect some angel. If she was one, she'd never be able to put up with the areas clientele. KEEP UP THE GOOD WORK!! Super fast delivery, super hot pizza and super good service every time I've ever ordered!!!!!!!!
DATE: 2005-04-28
FOODRATING : 10
SERVICERATING : 10
AMBIANCERATING : 8
OVERALLRATING : 10
RECOMMENDED DISHES : ANY PIZZA

Delicious
DESCRIPTION: Delicious! Great food, great service, fast delivery.
DATE: 2005-01-10
FOODRATING : 8
SERVICERATING : 8
AMBIANCERATING : 8
OVERALLRATING : 10