A Pacific Rim Taste Treat
DESCRIPTION: A Pacific Cafe offers diners a wide array of Pacific Rim taste treats. Located in pleasant, spacious and somewhat noisy surroundings on Kauai's eastern shore in Kapaa, its menu features many interesting creations which change frequently. There is a wide choice of appetizers and salads plus freshest seafood, and great steak, chicken and lamb dishes. Good wine list and friendly well trained service. Generous dessert menu. Recipient of many awards. One of Kauai's premiere dining experiences. Part of Chef Jean-Marie Josselin's fleet of restaurants scattered through the Hawaiian island
DATE: 2000-01-22
FOODRATING : 10
SERVICERATING : 8
AMBIANCERATING : 8
OVERALLRATING : 8
RECOMMENDED DISHES : Tiger Eye Tempura Sushi, Indonesian Shrimp and Organic Greens Salad, Wok Charred Mahi Mahi Garlic Sesame Crusted with Ginger Lime Butter Sauce, Toasted Hawaiian (Dessert).

Great Food In A Hectic And Noisy Atmosphere.
DESCRIPTION: Rich and tasty Pacific Rim flavors beckon visitors with a large and varied menu which features many creative appetizers, salads, eclectic mini-pizzas, dim sum morsels, freshest fish and meats. Many wonderful desserts too. Alas, the wines are over-priced with the list heavily dominated by Roy's special house brands. The very limited wine list, is dismaying to wine lovers. Order the Chocolate Volcano 15 - 20 minutes ahead. Restaurant setting is pleasant but the relentless noise and constant activity reduce one's chance of a fine dining experience. Also the well trained wait staff is too busy, so they are a less available than one would expect in an up market restaurant.
DATE: 2000-01-28
FOODRATING : 10
SERVICERATING : 6
AMBIANCERATING : 6
OVERALLRATING : 8
RECOMMENDED DISHES : Most anything then the Choclate Volcano for dessert.

Good food, POOR service
DESCRIPTION: My husband and I recently dined at Roy's in Poipu--we had dinner there once in 2002, and really enjoyed that meal, so, this last visit, we were expecting a very nice experience. That, unfortunately, was NOT the case. The food was very good (although my fish was a little dry)--what was so bad was our waiter--and the service he provided (or rather, did not provide). To be fair--the dinner started out ok--waiter was attentive and very enthusiastic. Then, a (what I have to assume) local celebrity/politician/big-wig with his girl-friend sat down at the table next to us. Immediately our waiter proceeded to completely ignore us, and 2 of his other tables, and hover over this new arrival (ie.kiss-a**). We had ordered wine with our dinner--it came so late that we had to send the food back (it was cold by the time the food came). I could go on and on--I was very tempted to tip one penny, but reluctantly settled on an 8% tip (which, in retrospect, was way too much). Keep in mind, I'm a person who almost always tips at least 15% (20% for excellent service). When we left, the waiter was gabbing/joking with the bigwig--he never said goodby to us--thanks for your business, or anything. Earlier, when delivering the reheated food, he just glared at us, as if somehow our request was unreasonable. Now, that's just not the spirit of Aloha that I was expecting from Roy's. Roy needs to stress to his wait staff that a working person's money is every bit as green as the hoi-poloi--and every customer is to be given the best of service. Not just the local mover and shaker who can do you a favor. Hopefully, this was just one bad waiter--and not representative of the restraurant. We will be returning to the restaurant--give it another chance. But I was VERY disappointed with this most recent visit. We should have stayed at the condo, and grilled some hot-dogs, and opened a can of Campbell's soup--we would have had a much more enjoyable time.
DATE: 2004-12-14
FOODRATING : 6
SERVICERATING : 4
AMBIANCERATING : 6
OVERALLRATING : 4

Great food great company
DESCRIPTION: The staff and food were great and the coldest beer on the island
DATE: 2005-03-28
FOODRATING : 8
SERVICERATING : 10
AMBIANCERATING : 10
OVERALLRATING : 8
RECOMMENDED DISHES : hamburgers and beer

A Pacific Rim Taste Treat
DESCRIPTION: A Pacific Cafe offers diners a wide array of Pacific Rim taste treats. Located in pleasant, spacious and somewhat noisy room on Kauai's eastern shore in Kapaa, its menu features many interesting creations which change frequently. There is a wide choice of appetizers and salads plus freshest seafood, and great steak, chicken and lamb dishes. Good wine list and friendly well trained service. Generous dessert menu. Recipient of many awards. One of Kauai's premiere dining experiences. Part of Chef Jean-Marie Josselin's fleet of restaurants scattered through the Hawaiian islands.
DATE: 2000-01-22
FOODRATING : 8
SERVICERATING : 8
AMBIANCERATING : 8
OVERALLRATING : 8
RECOMMENDED DISHES : Tiger Eye Tempura Sushi, Indonesian Shrimp and Organic Greens Salad, Wok Charred Mahi Mahi Garlic Sesame Crusted with Ginger Lime Butter Sauce, Toasted Hawaiian (Dessert)

Good Food; Disinterested Service
DESCRIPTION: The food here was good; fresh ingredients, interesting concepts, perfectly cooked fish. The service however left something to be desired. We waited 1 hour from our reservation time. There were no apologies; no complimentary dish or drink. In addition, there were at least a dozen other parties that also waited a long time for reserved tables. Really inexcusable.
DATE: 2001-10-15
FOODRATING : 8
SERVICERATING : 4
AMBIANCERATING : 6
OVERALLRATING : 6

Great food!!!!
DESCRIPTION: I was at the Pacific Cafe this past summer in Kapaa. The food was delicious!! This has to be one of my favorite restaurants. If there has to be a drawback, it may be the loud atmosphere. However, the food definitly makes up for the somewhat loud open style room. I would highly recommend a reservation, but waiting for a table is still worth the wait. I have also been to the Chef's 808 restaurant in Vegas which was a great experience, altough, you can't beat an awesome dinner in Kauai!!
DATE: 2003-03-05
FOODRATING : 10
SERVICERATING : 8
AMBIANCERATING : 8
OVERALLRATING : 10
RECOMMENDED DISHES : Indonesian Shrimp. Tempura Sushi

Bad Choice
DESCRIPTION: My wife and I went to the Pacific Cafe in January and it was the worst food and service I ever had in Hawaii. We both ordered Ono which for both of us was severely undercooked. The waiter was nowhere to be seen and when he was seen, he didn't stop when we called him. We had to get another waiter to ask to re-cook our meals. When our waiter finally came over, it was to only give us the bill and he charged us for 3 drinks that he never brought. It wasn't just us, the couple beside us couldn't get service either. The food,even when it came back cooked, was very bland. The restaurant is in a strip mall and the atmosphere resembled that of a strip mall. What a huge waste of money...
DATE: 2003-04-03
FOODRATING : 2
SERVICERATING : 4
AMBIANCERATING : 4
OVERALLRATING : 2

Awesome!
DESCRIPTION: Best restaurant..excellent food! Rates an A++++!
DATE: 2003-08-16
FOODRATING : 10
SERVICERATING : 10
AMBIANCERATING : 10
OVERALLRATING : 10
RECOMMENDED DISHES : Everything!

Just OK
DESCRIPTION: Been to Pacific Cafe's on other islands and remembered the food was good. The one in Kapaa seemed unremarkable except the Kiluea Pork dumplings. Our duck salad was tasty but just had little tiny squares of duck. The scallop salad was blandly dressed. The lobster shu-my had no noticeable taste of lobster and had big chunks of raw onion or radish, very unpleasant. Considering the rep, the food just ok. My husband, a chef, an I are picky eaters though! Service was fine on the Friday night we went and didn't really notice that it was noisy. Nice enough ambiance.
DATE: 2003-10-26
FOODRATING : 6
SERVICERATING : 8
AMBIANCERATING : 8
OVERALLRATING : 6
RECOMMENDED DISHES : Kiluea Pig Dumplings

DESCRIPTION: The chef special was excellent, the fresh fish was well prepared and presented. The Ahi appetizer was very good also. Our last evening in Maui was marred by our waiter (our bus boy, Don was very kind and attentive), maybe he was having a bad day or something. I felt we were rushed, uninformed and just plain made to feel that we were intruding. Maybe next time it will be a more enjoyable experience.
DATE: 2003-07-01
FOODRATING : 8
SERVICERATING : 4
AMBIANCERATING : 6
OVERALLRATING : 4

Great place!!
DESCRIPTION: My husband and I LOVE eating in resturants..it is one of our favorite things to do, so we were really excited for our trip to Maui. Overall we were fairly disappointed with a lot of the places that receive rave reviews, with a frew exceptions. One night we were exhausted and just wanted to grab a quick bite to eat before going to bed. We stubled upon the Rusty Harpoon which honestly only beat our other options because they had the shortest wait. I cannot say enough nice things about this place. Our dinner and drinks were so good that we went back three times during our stay and were not disappointed once. The atmosphere is great, and you are basically right on the water. To top it off, the prices are great which is rather refreshing on Maui. We are going back in September and will definetely be back.
DATE: 2004-06-09
FOODRATING : 10
SERVICERATING : 8
AMBIANCERATING : 10
OVERALLRATING : 8
RECOMMENDED DISHES : Seafood combination or the scampi.

Don't Order Breakfast
DESCRIPTION: The food here is good, but the breakfast was horrible. Not only was it way overpriced but cold. If you must go there, stay away from the breakfasts.
DATE: 2005-12-13
FOODRATING : 4
SERVICERATING : 8
AMBIANCERATING : 8
OVERALLRATING : 4