Don t Go There If You Have Food Allergies (Anaphylactic Shock)
DESCRIPTION: They will lie to you and tell you that their food does not have what you tell them you are deadly allergic to. My friend asked a waiter three times if a certain sauce had pine nuts in it. She even asked the waiter to go back to the cook and verify that there were no pine nuts and no residue of them in the sauce. The third time she asked the waiter snapped at her. She took one bite and almost died at Stanford Medical Center that day. She asked for the cook to come out, and he said that the waiter never asked him. Overall conclusion: Don t trust this chain, especially the one in Menlo Park, California. Cheers, Tonya
DATE: 2002-02-17
FOODRATING : 2
SERVICERATING : 2
AMBIANCERATING : 2
OVERALLRATING : 2
RECOMMENDED DISHES : NONE

This place is closed
DESCRIPTION: The Menlo Park location closed last year. The Cupertino location is still open and still very good
DATE: 2004-01-12
OVERALLRATING : 4

The Best!!!
DESCRIPTION: Great food, great atmosphere. Josh and Kendra are the perfect owners.
DATE: 2003-12-20
FOODRATING : 10
SERVICERATING : 10
AMBIANCERATING : 10
OVERALLRATING : 10
RECOMMENDED DISHES : Sand dabs, Filet Mignon

It's excellent
DESCRIPTION: It's excellent. I had my wedding rehearsal dinner here and I couldn't have asked for a better place. The food was incredible, the atmosphere nice, and the service fantastic.
DATE: 2004-03-16
FOODRATING : 10
SERVICERATING : 10
AMBIANCERATING : 10
OVERALLRATING : 8

The Gem is a 10
DESCRIPTION: A wonderful experience. A must in Carmel. Sand dabs are to die for. Mudslide pie is amazing!
DATE: 2005-01-16
FOODRATING : 10
SERVICERATING : 10
AMBIANCERATING : 10
OVERALLRATING : 10
RECOMMENDED DISHES : Sand dabs

We were completely ignored
DESCRIPTION: My boyfriend and I were in Carmel this past weekend just for the long weekend. We are from San Diego. We had done a lot of online research on places to eat and came across the Gem restaurant. We decided to eat there Sunday night. We arrived at the restaurant around 8:15-8:30, at which time the restaurant was not completely full. A waitress came over and showed us a table for two which was right by the door and right by the stairs. My boyfriend asked if we could have a table that was not so out in the middle of everything, over on the side of the restaurant. The waitress did not seem happy about this, but reluctantly sat us there instead. We were brought waters after about 5 minutes, and that was the last service we received. We sat there for about 10-15 minutes with multiple people walking by us and not offering to take our order, not even a drink order! The waitress who sat us said in passing that she would be over, but that never happened. We saw her go over to another table at least twice, but she never came back to us. Embarrassed and hungry, we decided to leave. We could not believe the rudeness we experienced there. My boyfriend and I have both worked in the restaurant industry, and so we are both willing to give the benefit of the doubt when there is poor service, but the restaurant was not even busy when we were there. There was no reason why we should have had to sit there without even a drink for over 10 minutes. As I do not expect to be up in Carmel again any time soon, unfortunately they will never get the chance to make things right. I hope other diners do not make the same mistake we did wasting their time at the Gem; go somewhere else!!
DATE: 2006-02-21
FOODRATING : 2
SERVICERATING : 2
AMBIANCERATING : 4
OVERALLRATING : 2
RECOMMENDED DISHES : nothing!

Great choice
DESCRIPTION: The foods are great. The smiles from servers are most wonderful. We enjoyed the beautiful night at here. Your service and food both are superb! We will definitely recommend to our friends! Good night!
DATE: 2006-02-23
FOODRATING : 10
SERVICERATING : 10
AMBIANCERATING : 10
OVERALLRATING : 10
RECOMMENDED DISHES : Filet Mignon

Out of Business - now a pizza joint
DESCRIPTION: As of 10-01, they have closed. Just as well, what a bore.
DATE: 2001-11-02
FOODRATING : 4
SERVICERATING : 4
AMBIANCERATING : 4
OVERALLRATING : 4
RECOMMENDED DISHES : Go elsewhere.